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Mediacom offers support 24 hours a day, 7 days a week for our cable, high-speed Internet and phone services, but it may be possible for you to resolve problems yourself, or find the information you're looking for by checking out these easy-to-read guides listed below.

	Digital TV Includes instructions for using the on-screen Interactive Guide and digital cable converter connection diagrams. View the Mediacom Digital TV Guide PDF (1.1 MB)

	On Demand Information and tips for ordering On Demand movies and programming. View the Mediacom On Demand Guide PDF (655 KB)

	DVR Information and tips for recording and viewing programming using Mediacom DVR. View the Mediacom DVR Guide PDF (784 KB)

	HDTV Information and tips for viewing HDTV programming including connection diagrams and troubleshooting tips. View the Mediacom HDTV Guide PDF (873 KB)

	Internet Includes information about Mediacom Online Internet service including a quick installation guide. View the Mediacom Internet Guide PDF (660 KB)

	Cable TV - Service Tips and Troubleshooting If you're having trouble with your Cable TV service, please review the basic tips in this guide before calling for service. View the Mediacom Service Tips Guide PDF (385 KB)

	Billing Information Includes information regarding your bill and payment options. View the Mediacom Billing Guide PDF (465 KB)

	Phone Service Instructions Instructions for using Mediacom Phone service features, as well as answers to frequently asked questions. View the Mediacom Phone Instructions PDF (324 KB)

	Remote Control User Guide (DRC 800) Information and guides for setting your universal remote control. View the DRC800 user guide PDF (200 KB)

	Remote Control User Guide (Atlas DVR/PVR 5-Device) Information and guides for setting your universal remote control. View the Atlas DVR/PVR 5-Device user guide PDF (722 KB)

	Remote Control User Guide (RT-U62CD) Information and guides for setting your universal remote control. View the RT-U62CD user guide PDF (2.4 MB)

	Digital Cable Receiver (DCT 2000) Information and tips for using your high definition digital cable receiver. View the DCT2000 user guide PDF (1 MB)

	Digital Cable Receiver (DCT 6200) Information and tips for using your high definition digital cable receiver. View the DCT6200 user guide PDF (1.3 MB)

	Digital Cable Receiver (DCT 6400) Information and tips for using your high definition, dual tuner DVR cable receiver. View the DCT6400 user guide PDF (1.4 MB)

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