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Our number one priority is to live up to our promise of providing consistent first-class customer care, superior and reliable products, and quality services that our customers can depend upon. We serve small and mid-sized American communities by continually reinvesting in technology, customer service programs, and employee training to bring our customers the same if not better products and services as cable customers receive in major urban areas. With this dedication, comes our commitment to offer competitive and cable exclusive products and services like On Demand, local programming and 24/7 customer support that are unavailable with satellite TV. Our commitment to our customers and employees is driven always by our obligation to serve the local community. |
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If you are not 100% satisfied with any Mediacom service during the first 30 days, we will provide a full refund of your monthly service fee. |
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Mediacom will arrive at your home for an installation appointment within the scheduled period or your installation is free. If we do not arrive for a service appointment within the scheduled period, you will receive a $20 credit. |
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