|Promotional Agreement Terms|
|Mediacom Value Plan Agreement
Effective Date: September 22, 2010
For customers that are enrolled in a promotion that requires a commitment to keep Mediacom service(s) for a period of time, the following additional terms and conditions apply
The Mediacom Value Plans offer discounted services for either 12 to 24 month periods. In order to receive the special monthly rates for the Digital 1 Star Cable, Mediacom Online and/or Mediacom phone service eligible customers must agree to keep the service(s) for either one or two years beginning on the date of installation, in accordance with their signed or recorded oral agreement.
After the contract period is over, the discounted rate will revert to the standard Mediacom rates in the local area. If eligible customers disconnect and fail to keep the service(s) for the length of this agreement they will be subject to an early termination fee (ETF) of up to $240.00. The ETF will be reduced by $30 every three months for the life of the 12- or 24-month contract. For example, if disconnection of services occurs from 31 to 90 days after installation the ETF will be $240, and if disconnection occurs between days 91 and 180, the ETF will be $210, until the ETF goes away when the two-year agreement ends.
The contract with Mediacom consists of this agreement and Mediacom's Terms and Conditions of Service If a customer is not 100% satisfied with Mediacom service, customer may disconnect during the first 30 days, and Mediacom will provide a full refund of the monthly service fee upon request.
Mediacom reserves the right during the contract period to change, re-arrange, add, delete or discontinue packages or services (including the networks, programs or other items in those packages) and their features, functionality and other aspects of the service(s) provided. Mediacom will notify Customer in advance of any such changes if required applicable law.
Additional phone charges apply for optional features including international calling, voice mail, directory assistance and operator services. Federal, state and local taxes, governmental regulatory fees and surcharges, if any, are additional. Customer is responsible for additional customer premise equipment and operating system required for Internet access service and phone service.
By signing this agreement or making a recorded oral agreement with a Mediacom representative, Customer understands the terms of the contract and agrees to pay termination fees in the event of an early cancellation. During the term of the promotional offer, if Mediacom raises the rates of product offerings Mediacom also reserves the right to pass along those same rate increases to Customer. Customer understands that a credit check may be required, and authorizes Mediacom to obtain information about Customer's credit history and to share information with credit reporting agencies. Customer also understands that any disputes with Mediacom will be resolved by individual arbitration and not in court.